Notification

Subscribe to, filter, and view notifications in detail.

Notifications — Stay Informed About Relevant Events

With the notification system in Bilendo, you receive automatic alerts about the events that are relevant to your daily work — directly in the platform or by email. You decide which events you want to be notified about and how often you receive notifications.

How to Set Up Your Notifications

Open the notification settings

Navigate to your user profile and select the Notifications section.

Select events and channels

For each event, choose whether you want to receive an in-app notification, an email, or both.

Set frequency (email only)

For email notifications, you can choose between immediately, daily, and weekly for each event. For daily or weekly delivery, you also set a preferred delivery time.

Subscribing to customers, JEs, and clarification cases

Subscribe to a customer

Open the customer page and click the Subscribe button. From then on, you will receive notifications for this customer for the events you have enabled in your settings.

Subscribing to Multiple Customers at Once

In the customer overview, you can select multiple customers and subscribe to them together using batch selection.

Subscribing to Journal Entries and Clarification Cases

The Subscribe button is also available at the level of individual journal entry items and clarification cases.

The Notification Panel

Click the bell icon in the navigation to open the notification panel. The panel displays your notifications in chronological order, with unread ones visually highlighted. Click a notification to go directly to the relevant location in Bilendo.

With Mark all as read, you can mark all notifications as read at once. With Go to overview, you can open the complete notification history for the last 30 days.

Frequently Asked Questions

Where can I find my old notification settings?
The previous settings page has been replaced by a new, unified page. All of your existing settings were carried over automatically. You can find the new page in your user profile under "Notifications."

I subscribed to a customer — will I receive notifications for all events?
No — you will only receive notifications for the events you have enabled in your settings. The Subscribe button determines who you are notified about; the settings page determines what you are notified about.

Can I disable notifications for individual clarification cases?
You can end your subscription to a clarification case using the Subscribe button. Alternatively, you can disable the relevant events in your settings.