Managing Credit Limits

Create, approve, and track credit limits over time.

To further support you in identifying receivables risks, you can manage the credit limits of your customers in Bilendo. Simply set an individual customer limit and keep an eye on how much of each limit is being used.

Setting the credit limit
You can store credit limits in Bilendo with minimal effort:

• Manually in the customer view
  Navigate to the specific customer to whom you want to grant a credit limit. In the top right under ‘Options’, click ‘Add credit limit’ to enter and save a value for your customer.

• CSV import of credit limits
  In the new ‘Credit Limit Reports’ view, you can upload a CSV file with the columns ‘Customer number’ and ‘Credit limit’ to import existing limits.

• Credit limit via API
  Of course, you can also submit and update the credit limits you want via the Bilendo API. You can find the API documentation either at this link or on our website.

After setting the limit, you can view the credit limit and its utilization on the left side of the customer view under ‘Customer details’.

Identifying limit overruns

After you set a credit limit, you need to monitor its utilization. In the ‘Credit Limit Report’ within Receivables Management, you can keep an eye on at-risk customers in a clear, organized view. As with the Overdue Report, you can compare utilization for your company, your regions, and your business units.

Click on the respective area to see a list of all customers, including their credit limit and utilization.

• Click on the reports for the individual regions or business units to view the overdue reports for individual customers

Based on this information, you should be able to take the necessary measures and reduce your receivables risk.

Configuring a credit limit manually

• Navigate to Accounts Receivable Management and select a customer

• Under “Options,” click “Edit credit limit”

• Enter an amount for the credit limit and confirm it by clicking “Save”

Importing credit limits via CSV

• Navigate to Accounts Receivable Management and click “Credit Limit Report”

• Click “+ Import your customers' credit limits via CSV”

• Drag a CSV file with the column names “customer number” and “credit limit” into the gray field

• After the import, the respective credit limits are stored in the customer records

Note(s):
The CSV file should use a comma as the delimiter and have the column names “customer number” and “credit limit.”
You can download the attached sample file to use as a template.